Hi. I'm having a similar problem and have some more details. The problem happens whe using Gmail and the latest Google Chrome. If I click on the link to download the bill, a new tab appears with a blank page, then disappears, with no file downloaded. If I right click on the link and choose Save Link As..., after choosing the destination folder, I get a warning message saying that the bill can't be downloaded securely. If I choose the keep the bill, I get the bill.I don't have this problem when ...