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cubeover Switched-on

stuck on Standard Retail Gas

It seems that I am stuck on the Standard Variable Retail Gas plan.About a month ago, my contract was about to expire and I have received email from AGL.I have logged on to MyAccount but the first thing I have done is to change my Electricity (not Gas) plan.Now I simply cannot change my Gas plan at all !The website says "a technical error occurred" and advises to Call AGL.Which I did. And the person on the phone said he has set my plan.BUT normally I do get an email notification of the plan chang ...
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