Hi, we have noticed the same thing, especially at night, we just bought a brand new heater. And the smell of like kerosene burning. Due the heater being 1 week old and it came up with a fault low gas pressure is very strange...and it wasn’t a cheap heater $1400. so I went and switched the gas cooktop on and that exact same smell...very disappointing that such a big company has so many people complaining about the same thing and smell.
