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  • by Bullant
‎13-10-2023 11:19 AM

APP Error with Night Saver EV plan

‎13-10-2023 11:19 AM
Hi, am on the Night Saver EV Plan.  The App doesn't recognise the different tariff charges overnight/during the day.  thanks   
by JB3 in AGL App
‎13-10-2023 11:19 AM
Show results in replies (2)
  • Just to note this is not just in the app, its on the website as well and it started happening on th...
  • Hi @JB3 ,   Thanks for taking the time to report this. Our team is aware of the ...
‎27-09-2023 10:32 AM

EV Night Saver plan rates not correct

2 Likes
‎27-09-2023 10:32 AM
2 Likes
After my rates changed on the 19 September my App no longer shows the correct rate between the hours of 12-6am of 8c per KWH  on the EV Night Saver plan It was correct before this date It now ...
by Paul-W in AGL App
‎27-09-2023 10:32 AM
Show results in replies (5)
  • Just got my next bill and all usage was charged at full rate. Got charged $299 instead of $47. Need...
  • fwiw, there seems to have been an update pushed out and since the 24th (Tuesday) ALL usage is being...
  • Mate in case you missed it, this has been acknowledged on another more recent post and it appears t...
  • Tried contacting AGL about this, got told "the amount shown in the app is an estimate and you need ...
  • Mine is doing exactly the same thing, making the app completely useless as you have said.   ...
‎06-12-2023 03:19 PM

How do I know my target?

‎06-12-2023 03:19 PM
Just got an SMS for my first Peak Rewards Event. Earn $5 in credits for importing 2.4kWh less from the grid. Less than what? Not sure if it is worth the effort if I don't know what I am trying to ...
by Bullant in Peak Energy Rewards
‎06-12-2023 03:19 PM
Show results in replies (1)
  • Hi David,   Yes I have solar. It would be nice if AGL could tell me what the target is that ...
‎29-08-2023 08:57 AM

Delay in switching from another provider

‎29-08-2023 08:57 AM
I signed up to come back to AGL last Thursday, and the connection is still "in progress". According to the new rules implemented in 2019, the switch is supposed to happen within 2 business days. I ...
by Bullant in Meters & Connections
‎29-08-2023 08:57 AM
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