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  • by UpsetPensionrt
‎12-07-2020 10:38 PM

Pension Concession

1 Like
‎12-07-2020 10:38 PM
1 Like
I received Pension Concession last year. Notified AGL of details October 2019. Had Electricity with AGL since 2000 and Gas with AGL since 2001. Unfortunately as I have separate account numbers AGL sy...
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  • help_addconcession
by UpsetPensionrt in Energy Accounts & Plans
‎12-07-2020 10:38 PM
Show results in replies (6)
  • Since my message of 12 July I have made progress.   Had a WebChat with Resolution Team on Mo...
  • Hi Lorraine,   The concession is not automatic.  You need to contact AGL and provi...
  • I should add that you need to make sure that both your Gas and Electricity are on the same Account ...
  • Hi,    I’m assuming you have notified AGL the Concession Details.   If so, then ...
  • Best to call AGL customer service number.   They will be able to add the concession to your ...
  • Hi,   In Victoria the concession is only available to Commonwealth Concession Card holders. ...
‎07-06-2023 07:21 PM

Electricity pricing from 1/7/23

6 Likes
‎07-06-2023 07:21 PM
6 Likes
Hi AGL, I have just received the new electricity rates that take effect from July 1 and I am absolutely alarmed at the increase!  This, in my opinion is nothing short of “highway robbery”. &nbs...
by Warren_Hanley in Energy Accounts & Plans
‎07-06-2023 07:21 PM
Show results in replies (9)
  • Thanks PeterHG   I am checking the market.   Have found a 3 better prices than what w...
  • I went to the Government comparison website and found AGL’s cheapest plan.   I went to My Ac...
  • Finally recontracted.   5 hours Wednesday, 75 minutes. Apparently old version of Safari on t...
  • Yes, I lost the pay on time discount 2 years ago in Victoria   When I recontracted they trie...
  • My Plans expire end of June…initial advice from AGL suggested the next plan would be the default of...
  • Re the exorbitant / highway robbery / price gouging / etc increases.   I hope AGL didn’t jus...
  • In Victoria AGL has single rate of 18.61 c, daily supply of 86c until end July. Then who knows. &n...
  • Hi, Which State do you reside in?   in Victoria the maximum increase in the default rate is...
  • Hello Mark,   Do I have a black mark against my name.   Logged into My Account 2 hour...
‎07-11-2020 10:51 PM

How do I contact AGL, provided services not workin...

‎07-11-2020 10:51 PM
Earlier today I tried to sign up to AGL, however the website wasn't working. So I decided to call up, eventually got through to someone and communication was rough so the connection date is incorrect...
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  • contact
by CelesteD in Energy Accounts & Plans
‎07-11-2020 10:51 PM
Show results in replies (1)
  • What if you’re spent more than 90 minutes on hold with the on line chat.   rang AGL. Due to ...
‎11-06-2023 03:06 PM

Website has broken link

‎11-06-2023 03:06 PM
Residential Special Saver does not return the plan for Gas. 
by wdjohmi in AGL Website
‎11-06-2023 03:06 PM
Show results in replies (1)
  • Did you get a reply to this?   Maybe you’re not eligible for this plan?   AGL has som...
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