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  • by MF1
‎08-02-2020 04:42 PM

AGL wont remove bushfire bill block

1 Like
‎08-02-2020 04:42 PM
1 Like
AGl put a block on my bill because of bushfires, they did this without asking me despite the fact that I have told you on several occasions over the last 2 months that I dont want my bills blocked an...
by MF1 in Energy Accounts & Plans
‎08-02-2020 04:42 PM
Show results in replies (2)
  • The supervisor I spoke to last week was condescending, impatient and treated me like an imbecile wh...
‎04-07-2019 07:10 PM

ASTRONOMICALLY HIGH ELECTRICITY BILL

‎04-07-2019 07:10 PM
  CAN ANYONE TELL ME WHY MY ELECTRICITY BILL IS ASTRONOMICALLY HIGH, AND INCREASES MASSIVELY EACH QUARTER! IM ON A PENSION CARD AND AM A SINGLE MUM WHO WORKS FULL-TIME AND MY CHILD IS IN PRIMAR...
by Kaleidoscope in Energy Accounts & Plans
‎04-07-2019 07:10 PM
Show results in replies (1)
  • Check to see if you have been getting estimated bills by taking your own reading and comparing it w...
‎03-03-2020 07:58 PM

Hardly anything ever works in your stupid Myaccoun...

‎03-03-2020 07:58 PM
I honestly don't know why you people bother turning up every day because NOTHING EVER GETS FIXED, YOU JUST BREAK FUNCTIONALITY AND DO NOTHING ABOUT IT. Can't set up payment method online, can't set ...
by MF1 in Energy Accounts & Plans
‎03-03-2020 07:58 PM
Show results in replies (4)
  • Spoke to resolutions and was told I had to set up PayPal payments in my AGL account. When I tried ...
  • Escalated to the escalations department who have already told me there is nothing they can do. Thi...
  • Just called customer service in the Phillipines and they aren't able to set up direct debits or add...
  • ...and please don't bother with your usual patronsing empty advice. "we are working on it and expe...
‎16-07-2019 11:52 PM

Usage Tracker Gets Worse

‎16-07-2019 11:52 PM
I use the My Account version of the usage tracker.   1. Login Failure. The only way it will allow me to log into my acount is to log in, then instead of taking me to my account it takes me bac...
by MF1 in Energy Accounts & Plans
‎16-07-2019 11:52 PM
Show results in replies (2)
  • Hi David, Thanks for your reply. I think it would be helpful if you could stay in contact with IT...
  • David, a further thought: The fact that the IT department felt it was ok to go live with an unfini...
‎17-07-2019 03:44 PM

No bill since october?

‎17-07-2019 03:44 PM
Hi, I havn't received a bill since last october I have rang about 6 times in the last 3 months. I keep getting the same response that they will let acounts know and I should get one in 5 business da...
by nunya in Energy Accounts & Plans
‎17-07-2019 03:44 PM
Show results in replies (1)
  • I had the same issue 13 years ago...took them nearly a year to send the first bill then they expect...
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