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  • by KennyB
‎15-08-2019 03:50 PM

App does not show current usage. Has trouble conne...

1 Like
‎15-08-2019 03:50 PM
1 Like
My AGL app won't show any data for my gas and power. Click on usage - top left corner has "Connection in progress" Photo of a man next to a light and tv set up in the background.   Has been l...
by Andrewtikki in AGL App
‎15-08-2019 03:50 PM
Show results in replies (1)
  • Hi @Murf78 & @Andrewtikki ,   Can you please send me your account ...
‎14-05-2020 05:17 PM

reflect Daily Supply Charges in Cost So Far value

3 Likes
‎14-05-2020 05:17 PM
3 Likes
Can you please explain why the "Cost so far" value showing on the service page of the app does NOT include daily supply charges. As these are fixed charges why do you not include these charges in the...
by pinkfrog1 in Delivered Ideas
‎14-05-2020 05:17 PM
Show results in comments (2)
  • Hi @pinkfrog1 ,   Thank you for your feedback.   Supply charges are inc...
  • Hi @Adoyle82,   Thank you for your feedback.   I agree that showing plan inf...
‎29-06-2019 05:04 AM

Billing notification

2 Likes
‎29-06-2019 05:04 AM
2 Likes
Is there a way to have the AGL application send me a notification on my Android phone when a new bill is available?
  • Tags
  • android
  • billing
  • notification
by fitnesspm in Delivered Ideas
‎29-06-2019 05:04 AM
Show results in comments (1)
  • Hi fitnesspm,   Thank you for your feedback. We are working on this exact feature alr...
‎06-11-2019 02:22 PM

AGL app showing data from the previous year

‎06-11-2019 02:22 PM
It would be nice to see data from corresponding time from last year.
by Dougy in Delivered Ideas
‎06-11-2019 02:22 PM
Show results in comments (2)
  • Hi @sanjcamel33,   Thank you for your feedback.   This is feature is underwa...
  • Hi @Dougy ,   Thank you for your feedback. This feature is in the pipeline and w...
‎09-09-2019 07:28 AM

Paypal payment

4 Likes
‎09-09-2019 07:28 AM
4 Likes
The AGL App should be upgraded to allow for Paypal payments and other payment types to be processed directly in the App. At this stage the only way to pay in the App is to enter credit card details o...
  • Tags
  • payment
  • PayPal
by Kaz101 in Delivered Ideas
‎09-09-2019 07:28 AM
Show results in comments (1)
  • Hi @Kaz101,   Thank you for your feedback.   Paying with PayPal is available...
‎18-04-2020 10:18 AM

App billing page sentences obliterated.

‎18-04-2020 10:18 AM
The billing page of the app, sentences are unreadable as tops and bottoms of words are chopped off. Have updated app, deleted and reloaded app, still the same. 
by ricjud in AGL App
‎18-04-2020 10:18 AM
Show results in replies (1)
  • Hi @ricjud ,   Thanks for your feedback.   The team is aware of this is...
‎08-07-2019 05:34 PM

Payment confirmation

‎08-07-2019 05:34 PM
Once a payment is made could there be a screen that has confirmation and receipt information and needs to be exited from, rather than automatically reverting back to make a payment screen. To prevent...
by Toby_Peart in Delivered Ideas
‎08-07-2019 05:34 PM
Show results in comments (1)
  • Hi Toby,   We have recently added a payment confirmation (receipt) screen that comes up af...
‎24-09-2019 09:19 PM

Gas bill projection

‎24-09-2019 09:19 PM
Why is there no gas bill running total or projection? Makes no sense to have it for electricity but not gas.
by Markk in Delivered Ideas
‎24-09-2019 09:19 PM
Show results in comments (1)
  • Hi @Markk ,   We've enhanced the gas usage feature to display an estimated cost ...
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