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  • by Rebby
‎12-03-2023 08:55 AM

Why is my estimate higher than my typical usage?

‎12-03-2023 08:55 AM
Why do you estimate my bill at $900 when from past usage it’s quite obvious that it is lucky to be around $200? It seems your estimating dept does not talk to billing dept
by Thsel in Meters & Connections
‎12-03-2023 08:55 AM
Show results in replies (2)
  • Make sure you take photos of your meter. They have ripped me off over 1000 dollar with untrue reas...
  • Hi @Thsel, we bill based on readings provided to us, and estimates that are provided to us by your ...
‎31-08-2020 07:39 PM

Impossibly high bill - and no options provided exc...

9 Likes
‎31-08-2020 07:39 PM
9 Likes
BACKGROUND Let me set the scene. We are two people in a house (in our sixties) and our electricity bill has been around $1000 each quarter for over 12 months. Around 50-60 kWh average daily usage. N...
  • Tags
  • bills
  • incorrect
  • overcharge
  • smart meters
  • unacceptable
by JeffreyT in Energy Accounts & Plans
‎31-08-2020 07:39 PM
Show results in replies (3)
  • I just went through challenging a bill projection. Double what the monthly bill has been consisten...
  • Although you've been helpful & given good tips on how to consume less, you're failing to compre...
  • @ronlyw0197 you might be confused as to an estimated bill, and estimated data used to calculat...
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