I got a call from 02 8229 5702 claiming to be AGL and to check my Plan, I didn't answer any questions they "checked" and said I was on the best plans. Is this a scam or really from AGL.
The main A/C Balance feature on the Home Screen of the iPhone app is no longer in sync with my actual a/c balance. It is also affecting the widget. Have logged in and out and deleted & reinstalle...
I received a $45.27 charge noted as "Re-energisation (Recipient Discretion) ". I can not find this detailed anywhere on the AGL website. Can you please confirm what this is and where I can f...
Hello AGL, Last week I had a smart meter installed. It all went without a hitch and I had minimal inconvenience. Today when I check on the app I notice that the Bill Projection for the coming...
Hi there, I’m now in the process of moving to a new house but I don’t want to lose the money balance in my current account. Do I need to open a new account for the new house and if so, is th...
Hi, I will be overseas for 2 weeks and am wondering whether there is any way to opt in to the Peak Rewards program whilst I am away apart from SMS. I will not be roaming (using international eSIM), s...
Hi there, I hope this message finds you well. I recently moved into this address last week and noticed that the gas has not been connected. Upon checking the gas meter, I found that a pipe is missi...
Hi AGL community, I knew energy prices were going up from the beginning of the current financial year but my electricity bill has now tripled since we moved to the new address (e.g. used to ...