I got a call from 02 8229 5702 claiming to be AGL and to check my Plan, I didn't answer any questions they "checked" and said I was on the best plans. Is this a scam or really from AGL.
The main A/C Balance feature on the Home Screen of the iPhone app is no longer in sync with my actual a/c balance. It is also affecting the widget. Have logged in and out and deleted & reinstalle...
I received a $45.27 charge noted as "Re-energisation (Recipient Discretion) ". I can not find this detailed anywhere on the AGL website. Can you please confirm what this is and where I can f...
My pilot light keeps blowing out because of the wind I live in a rented unit and there is nothinng to protect the pilot light from the outside elements.
Hi there, I’m now in the process of moving to a new house but I don’t want to lose the money balance in my current account. Do I need to open a new account for the new house and if so, is th...
Hi, I will be overseas for 2 weeks and am wondering whether there is any way to opt in to the Peak Rewards program whilst I am away apart from SMS. I will not be roaming (using international eSIM), s...
Hi there, I hope this message finds you well. I recently moved into this address last week and noticed that the gas has not been connected. Upon checking the gas meter, I found that a pipe is missi...
Hello AGL, Last week I had a smart meter installed. It all went without a hitch and I had minimal inconvenience. Today when I check on the app I notice that the Bill Projection for the coming...