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15-04-2022
02:00 PM
I am trying to understand how the "Demand Tariff" is determined. AGL Description: Demand Charges are based on the load you place on the electricity network. It is measured over 30-minute int...
by
Giff
in Energy Accounts & Plans
15-04-2022
02:00 PM
Show results in replies (9)
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Cancel the zero value column issue. Excel had formatted the column as an integer which became...
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Thanks Neil @NeilC and @Palmplex for taking the time to respond. My in...
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PS found the Ausgrid meter data request page. Can't wait to get it loaded into a spreadsheet!!
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Thanks for reply Niam. Are there any plans to show the Demand number in the online app so users can...
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30 minutes. The smart meters report energy usage (kWh) in 30 minute increments. The high...
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Thanks @NeilC I requested and have received our meter data from Ausgrid. ...
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I can answer my own question. Although the Ausgrid data suggests 30 minute dat...
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Ausgrid are determined to make this as difficult as possible. The data is a mixture of 15 and...
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Hi Giff! Demand charges can vary depending on your electricity network, based on what you'...
19-05-2022
08:05 PM
My latest bill has a line: Apr Demand 3.538kW $0.xxxx $yy.yy (normalised for 30 day...
by
Giff
in Managing Your Energy
19-05-2022
08:05 PM
Show results in replies (5)
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Received a courtesy call from AGL in response to my feedback. Our monthly billing cycle st...
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I have submitted a question via the AGL Feedback site. Watch this space.
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@NeilC Thanks Neil, Checked those things first. Indeed 1.769 is ...
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Correction: I saved $1.29
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@NeilC Thanks Neil. I note everything you said. All I ...
20-08-2022
03:46 PM
Trying to access electicity bill by clicking link on email. Internal Server Error 500 Also PDF not available from web app. Message "Something went wrong. Tap again" Tap again...
by
Giff
in AGL Website
20-08-2022
03:46 PM
20-10-2021
06:15 PM
Our latest bill is not available online or via the iPhone app. How can I get access to it?
- Tags
- help_ebill
by
Giff
in Energy Accounts & Plans
20-10-2021
06:15 PM
10-10-2022
12:45 PM
1 Like
Hi All, I don't understand why we are being charged the Demand Charge rate for the worst day for the billing period across the entire period. Doesn't it make more sense to apply that on a d...
by
runbren
in Energy Accounts & Plans
10-10-2022
12:45 PM
Show results in replies (5)
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Hi @Johnmollenhauer & @NeilC Thank you for your replies. I'm in ...
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Hi @Crusty I was looking in the Energex Website and found this: The de...
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Actually neither. 0.133(kWh for 30 minutes)* 2 (consumption for 1 hour)*0.25(c)*30(days) =...
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In order to get kW from the energy consumption, divide 0.113kWh by 0.5h (30 minutes). - ...
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Hi @runbren, while I do get your argument for daily charges, I want to clear up what sounds like so...
15-03-2019
12:01 PM
Hi, Can anyone please clarify how demand charge is charge into my usage? The exact word quoted below "Demand Charge Non-Summer Demand Weekdays 3 pm - 9 pm. Charge 12cenrs/...
by
Lindley
in Energy - General
15-03-2019
12:01 PM
10-02-2020
05:41 PM
2 Likes
Hi where can I find time of day electricity usage data ? i have looked in the AGL app and can see total daily consumption but no further breakdown. i understand other retailers supply hourly or eve...
by
Williampape
in Managing Your Energy
10-02-2020
05:41 PM
Show results in replies (5)
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@NeilC Hi Neil, In my case, the 1/2 hourly app data correlates exactly with...
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Hi @LipT "The only issue I have is that from the hourly usage page, I cannot go...
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Very useful. Thanks @NeilC Giff
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Do you have 1 or 2 lines for each 30 minutes? Do you have Solar? I’ve been playing w...
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Hi PCP20US I would contact AGL and query them about the content of your downloaded CSV file.&nbs...
20-09-2021
03:02 PM
1 Like
Solar owners with smart meter boards be wary of the mobile app's usage data.
The app's $ view does not take into account Demand rates, 4pm to 9pm. It applies your Off Peak rate to the entire day. T...
by
Matrix7
in AGL App Ideas
20-09-2021
03:02 PM
10-01-2020
12:55 PM
26 Likes
Hi Agl
Is there an API available so i can pull my usage data ( same data found in the downloadable scv at https://myaccount.agl.com.au/usage ) from my agl account to a database ...
by
IT_Guy
in "My Account" Ideas
10-01-2020
12:55 PM
04-06-2022
03:48 PM
1 Like
When viewing hourly usage page in the App, add the facility to move directly to the next or previous day. FYI @LipT
by
Giff
in AGL App Ideas
04-06-2022
03:48 PM
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