My new mobile sim arrived yesterday, so I followed the instructions and went to agl.com.au/activate sim, clicked the button and logged into my account. However, there are no further prompts ...
Hello, I have a query about my current AGL electricity bill & how the smart meter interacts with by inverter & lithium battery. I have new solar panels & 9.6 KW lithium battery insta...
Hi, I have been issued estimated gas bills recently. I'm living in a house with no dogs, gas unit is easy to access. Just curious why could this happen twice (January & April period)?
I have solar and have not had a power bill higher than $30/month in 2023. But my direct debit shows me being charged most months. For example, in August I sold more power to the grid than I ...
Hi, I have been trying to arrange a disconnection, property has been sold, using your online chat, its been over 2 1/2 hours ago I sent my first message and as yet I haven't had one response. If I do...
Hi there, I called your support line yesterday and was told the fttn service I have now is limited to 45mbps. How can I upgrade this? Can I get fttp to my property? Thanks.
I received a $45.27 charge noted as "Re-energisation (Recipient Discretion) ". I can not find this detailed anywhere on the AGL website. Can you please confirm what this is and where I can f...
Hi, Looking to move over to AGL internet. Currently with telstra and have their telstra smart modem. Is this modem usable for AGL internet or would I need to get a different one?