we have been AGL customers for years and have finally given up on getting anywhere.
here is our story:
Hope someone has a solution for this. I seem to be left with only one option as AGL are not even responding to my corro.
Thanks for getting someone to ring us.
Based on the advice given to us, the only way forward for us is for us to moove to another provider.
Even your AGL rep agreed that there is not much AGL can do to get the meter upgrade happening and to avoid the panels sitting on the roof without doing anything, its better for us to moove to another company.
A bit disheartening to hear that such a big company not recognising importance of loosing customers and having guidelines/policies in place to deal with such situtation(which is not unique to us).