Shahk's latest conversations

Shahk Semiconductor
04-12-2017

Re: AGL customer service missing- solar meter upgrade

Hi Jamie, Thanks for getting someone to ring us.Based on the advice given to us, the only way forward for us is for us to moove to another provider.Even your AGL rep agreed that there is not much AGL can do to get the meter upgrade happening and to avoid the panels sitting on the roof without doing anything, its better for us to moove to another company. A bit disheartening to hear that such a big company not recognising importance of loosing customers and having guidelines/policies in place to ...
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Shahk Semiconductor
03-12-2017

AGL customer service missing- solar meter upgrade

Hi Allwe have been AGL customers for years and have finally given up on getting anywhere.here is our story:We got panels installed quite a while agolodged a request with AGL for meter upgrade and was told that they could not process the request as they could not locate the paperwork. The customer centre guy promised us that they will give ur meter upgrade a priority as soon as we email the papaerwork. Then I contacted the installer who confirmed that they had already emailed the paperwork but I ...
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