I,m new to solar and have been struggling with getting any meaningful usage data from AGL IQ. I can see what I'm drawing down from the grid and what I am exporting but when I click on the 'Usage Charges" tab I'm told: 'Unfortunately, there was an error loading your usage charges data. Please try again later. (ZIEIQ001 - 014). This has been the case for nearly 1 month. Any ideas on what I need to do to correct this?
Thanks in Advance
Solved Go to Answer
Thanks for your message Jim1!
After further investigation, we've confirmed that you will not have access to this data until your next bill is generated I'm sorry to say. To confirm when this will be, I'd suggest simply taking a look at when you received your last bill and tacking three months onto this date.
I apologise for any inconvenience caused during this period and please let me know if there is anything else that I can do to help!