Smart meter EDMI Atlas Mk7c

[Dave]

I wish to read my brand new smart meter but can't find any meaningful instructions.

What do the codes 03 & 13 tell me please. I guess they are export & import, but which is which.

Thanks,

Dave

[CatherineG]

Hi @Dave. 

We have an article - published here on the Community about different types of digital metering. 

Meter type ‘MK7C’ – One phase, one element:

LCD	Description
01	Standard Current Date and Time
03	Excess energy consumed by customer
13	Excess energy exported by customer

* Edited 13th Feb 2018.

Thanks!

[Dave]

Thanks,

I have established that the codes on my meter run the other way around. In my case 03 is recording net import and 13 is showing export which is opposite to the picture in the Community.

Does this indicate my meter has been wired incorrectly by the electrician?

Dave

[CatherineG]

Hi @Dave. 

I will need to follow up with our Digital Metering Team to find out more information. Can you please send a private message with your account details, so we can investigate further? 

Thanks! 

[Dave]

Thank you,

I have now sent a private message as requested. I included another query in the message.

Dave

[Dave]

I am not sure if I sent the message correctly. What do I put in the "Send to" section please. In the end I put my own username but I am not sure if this is what I should have done.

Dave

[CatherineG]

Hi @Dave. 

Sorry for the confusion, can you please send myself a private message with your account details. 

Thanks! 

[Dave]

Just making sure you received my private message.

Dave

[CatherineG]

Hi @Dave. 

We did receive your private message and forwarded your information to our VPP team for further investigation. We will get back to you shortly with an outcome. 

Thanks! 

[CatherineG]

Hi @Dave. 

We did receive your private message and forwarded your information to our VPP team for further investigation. We will get back to you shortly with an outcome. 

Thanks!