Grid draw doesn't make sense

[Dave]

I have a VPP battery installed.

The following is an example of a reasonably regular occurrence:-

Solar power being produced:-  2758 watts

Battery state of charge:-               60%

House use - one TV, one computer, fridge

Power draw from grid:-    740 watts

Is there a reason for this grid draw?

Has anyone else noticed the same thing?

I wasn't going to report on this until the 11.6 (larger) battery is installed, but it is happening more & I am interested as to why. Maybe a software logarithim needs changing.

Dave

[NathanB]

Hi @Dave

I've requested that our solar team look for your emails urgently and they're working on getting in touch with you. Please let me know if this doesn't occur in the next 24 hours.

[Dave]

Hi Nathan,

Now 8 days later and nothing has happened yet.

Dave

[NathanB · Accepted solution]

Hi @Dave

I'll let the solar team know you're expecting an update. I can see they contacted you on the 1st so hopefully they have further information for you. I'll check it out.