Split wifi signal from dual band to 5GHz & 2.4GHz so I can use automation products

[bwatson7775]

Hi, 

I have a dula band wifi router and it swaps between 2.4 to 5G. When this happens the automated products in my house do not respond. I would like to split it so the 2.4GHz and 5G are constantly on and the connected home products don't drop out. 

I have tried logging into the Gateway login page and it is not responding. Can you do this remotely for me and can this be done. 

[David_AGL · Accepted solution]

Hi @bwatson7775 , this would be a matter of configuring your wifi modem / router. If you are using the AGL-supplied one, get in touch with customer service and they'll be able to help you configure it. Otherwise, I would suggest looking up manuals for the specific hardware you are using.