All general questions and discussions related to AGL Mobile
VoiceOver allows you to use your iOS device even if you cannot see the screen. It gives audible descriptions of what is on your screen and lets you interact with different elements using VoiceOver gestures.
There are multiple ways to enable VoiceOver when you are using the AGL app:
To activate this shortcut, go to Settings > Accessibility > Accessibility Shortcut, then make sure VoiceOver feature is selected from the list.
For more information, visit https://support.apple.com/en-gb/guide/iphone/iph3e2e415f/ios.
Once VoiceOver is enabled and you are within the AGL app, you will be able to use this feature via different gestures. The most common gestures are Tap, Double-tap, and Swipe left, right, up, or down:
Action |
Gesture |
Select the next item |
Swipe right |
Select the previous item |
Swipe Left |
Select a specific item |
Tap (on the item) |
Activate/press the selected item |
Double-tap |
Scroll up on the screen |
Three-finger swipe down |
Scroll down on the screen |
Three-finger swipe up |
Return to the previous screen |
Two-finger scrub (move two fingers on the screen, making a “Z”) |
For more information on gestures, visit https://support.apple.com/en-gb/guide/iphone/iph3e2e2281/15.0/ios.
In addition, the AGL app enables customers using VoiceOver feature to interact with battery graphs and charts using Swipe up and Swipe down gestures. Below are instructions on how to use it:
NOTE: AGL app has also Audio Graphs enabled for charts and graphs that can be accessed via a different option from the accessibility rotor. For more information on how to use the Audio Graphs feature, visit https://neighbourhood.agl.com.au/t5/What-s-New/How-to-access-Audio-Graphs-on-iOS-devices/td-p/27238.