Has anyone experienced something similar?

angela852black
Switched-on
1 Reply 944 Views

Hey everyone,

 

For the past week, my home internet has been dropping randomly — sometimes for a few minutes, sometimes longer. I’ve restarted the router, checked cables, and even reset the modem, but no luck.

 

Has anyone experienced something similar?

 

Thanks in advance!

 

Best regard,

Angela 

 

1 REPLY 1
Natasha_AGL
AGL Moderator
0 Replies 909 Views

@angela852black 
Good morning,

I'm very sorry to hear that you're experiencing difficulties with your NBN connection. I understand how frustrating this can be, and I’d be more than happy to look into the matter further for you.

 

To assist you effectively, could you please provide some details about what has occurred so far and any troubleshooting steps you’ve already tried? This information will help us better understand the issue and work towards a resolution.

 

Alternatively, you’re welcome to contact us directly on 131 245 or via our live chat platform for immediate assistance.

 

Kind regards,
Natasha
AGL Telecommunications