Has Anyone Else Had This Issue with

[brian159j]

Hello,

After 9 long days of frustration with my replacement SIM showing SOS only, I finally got my number back — thanks to Glenn and Barry from the Mobile Expert Team!

If you're facing the same issue.

Best Regard,

brian

[Natasha_AGL · Accepted solution]

@brian159j 
Good morning,

I sincerely apologise for the inconvenience and frustration caused by being without a SIM for nine days. That is certainly not the experience we aim to provide.
 

However, I’m pleased to hear that the issue has now been resolved with the assistance of Glenn and Barry. I truly appreciate your patience and understanding throughout this process.
 

Thank you once again.
 

Kind regards,
Natasha
AGL Telecommunications