new connection

[HINS]

I already received email from agl that the connection is done, however, the AGL app still shows the connection in progress. Because I am not in Australia from now, I do not turn on the main switch. it is normal to show still in progress?

[jayden_AGL · Accepted solution]

Hi HINS,

This is absolutely normal!

Your online accounts can take 1-2 weeks to set up from the date you move in.

Kind regards,

Jayden