new connection

HINS
Switched-on
1 Reply 7606 Views

I already received email from agl that the connection is done, however, the AGL app still shows the connection in progress. Because I am not in Australia from now, I do not turn on the main switch. it is normal to show still in progress?

1 REPLY 1
jayden_AGL
AGL Moderator
0 Replies 7603 Views

Hi HINS,

 

This is absolutely normal!

 

Your online accounts can take 1-2 weeks to set up from the date you move in.

 

Kind regards,

 

Jayden