how do I update site access information ?

[ColinT]

Energex is going to inspect my first property pole and needs access to our locked property.

They suggest providing the access information to our electricity retailer.

How can I get that information attached to my account ?

[SYED_AGL]

Hi,

Thanks for reaching out.

To proceed, please give us a call on 13 12 45 and speak with our Resolutions Team. They’ll be able to raise a service order for you and include the necessary access instructions.

Let us know if there’s anything else we can help with in the meantime.

SYED