Switching to Net Metering

[sdnewton17]

Hi,

I would like to switch to Net Metering. Currently I have a 2kW solar system with a smart meter that is set to gross metering. My account is now with AGL but the meter was installed by Origin Energy. How do I go about getting it switched over (to net metering)?

thanks,

Scott

[Ellen1]

Hi Sdnewton17!

Welcome to AGL Community!

If your Premium feed-in tariff has ended you were likely transitioned onto net metering already.

Thank you 

Ellen

[sdnewton17]

Hi Ellen,

Thanks for your reply and welcome.

Unfortunately that doesn't seem to be the case. I'm currently getting the 11c feed in tariff credit on my bills for the total amount of electricity generated by my solar panels. Can you please advise me the process to have the metering changed?

Thanks,

Scott

[Ellen1]

Hi Sdnewton17! 

That certainly is disappointing, but not the end of the world. 

Touch base with our Digital Metering Team on 1300 669 245 and they will be able to organise this for you. 

Thank you 

Ellen

[homeenergysaver]

I think I have the same problem. 
After12 months of trying to find out why my solar system was not delivering savings I checked the Australian energy regulator fact sheet. It appears that my system was installed under the original rebate scheme and I have not been switched over to net metering instead of gross metering. 
Why are customers not made aware of this? Especially when asking about why the system is not delivering savings as expected. 

A frustrated customer.