Smart Meter

W-L
Switched-on
2 Replies 17624 Views

We have recently transitioned to monthly bills off a smart meter installed a few moths ago. I have been in the habit, from time to time, of keeping my own record of meter readings, but now, on the bill there are these sentences - "Your electricity usage is measured by an interval meter. This means you won't see a start or end read on your bill. Instead,
the total amount of your electricity usage is shown" and there is no actual meter reading on my bill. This looks like there is no way I can check what I see on the meter with what I get charged. Surely there is some way that I can verify my bill is acurate. If there isn't, AGL can charge what they like  or make a mistake and I would have no proof it is wrong.

10 REPLIES 10
Lester
Powerhouse
0 Replies 210 Views

@rjm1 that's not possible with the delay by the energy provider (your DNSP) in downloading the meter data, and providing the data to your retailer (AGL).

That delay time could vary from state to state, and even regions within states.

Here in SA data is usually updated on the AGL site late afternoon for the previous day, on weekends it seems to be mid to late next evening or even morning of the 2nd day after.