Questions and discussions about your electricity and gas meters, connections, disconnections and more
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Hi A-Aron, Thank you for taking the time to reach out to us.
Unfortunately, we are unable to provide the data in real time, the data is generally available within 24 - 48hrs.
We do have energy saving tips available on our website that could help you out, as we don't have the ability to see what appliances you are using.
Customers in Victoria do have access to Powerpal which is a separate device that is connected to the meter, allowing to view the data in real time.
Kind Regards,
Natalie
I haven't tried Powerpal but from what I've read it counts the blinks of the small red light on the front of the smart meter. So should work on any suitable meter. Victoria has some deal where you can get it installed free (I think) but elsewhere you can do it yourself. Have a look here
Hi @A-Aron, As long as your meter is compatible to the device.
You can find which meters are compatible by heading to https://support.powerpal.net/hc/en-us/articles/360053176634-Compatible-Meter-List
Alternatively, Powerpal are happy to help, you can send a photo of your meter to support@powerpal.net and they will check this for you.
Kind Regards,
Natalie