Gas bill has two meters

Gh0st
Switched-on
3 Replies 15639 Views

Hi

I just noticed that my gas bill has two meters, one of which has extremely high usage. I went back to my previous bills from the time I moved into this place and that second meter has always been there but with zero usage for many months. Then suddenly the usage has started changing from zero to being used. My most recent gas bill jumped from less than $100 to $480 for a month (I'm on a monthly billing cycle).

How can I have this checked?

 

Thanks

21 REPLIES 21
Fariha
Semiconductor
1 Reply 5256 Views

Hi Mark, here with an exact same issue. Could you please have a look at mine too and let me know? Thanks.

-Olgi-
AGL Moderator
1 Reply 5242 Views

Hi @Fariha,

 

Thanks for reaching out. I can certainly check if you have 2 meters. I'll send you a private message to get your account details from you.

 

Thanks,

-Olgi-

 

Jamdo
Switched-on
1 Reply 5235 Views

I’ve got this issue too, the usage is exceptionally high for 2 people

Codeblue
Switched-on
0 Replies 5230 Views

Hi @-Olgi- , I am having the same issue. I reached with my building manager and he said there's only one gas meter for each unit. Would you please help to check?

_Mark_
AGL Moderator
1 Reply 5217 Views

Hi @Jamdo, i'll send you a private message. Thanks- Mark.

hg1
Switched-on
1 Reply 5055 Views

Hi, I have the same concern, could I have my account checked as well? Thanks.

Natalie-AGL
AGL Moderator
2 Replies 5040 Views

Hello @hg1, Thank you for getting in touch with us. 

 

We are happy to help you with your account and check your gas bills. I'll send you a private message so we can get some details from you. 

 

Kind Regards, 

Natalie

bks8
Switched-on
0 Replies 4790 Views

I have the same concern, could you please look into my account too.

violetwhite
Switched-on
0 Replies 3853 Views

Hi Olgi, I am having the exact same problem. Could you please help me with this?

Yifan
Switched-on
0 Replies 2275 Views

Hi @_Mark_ ,

 

 I have the exact same issue, where I got one meter reached extreme high number. Could you please check this for me?

 

Looking forward to your reply.

 

yifan