Disconnecting my electricity account

WoodiE2233
Switched-on
1 Reply 5132 Views

Hi,

Re Account No 

Power is still connected to this house despite 2 visits and your advice that disconnection had been completed.

The box is 20 paces inside the fence and there is no gate. The box is not locked.

Please advise what's going on.

 

3 REPLIES 3
David_AGL
AGL Community Manager
1 Reply 5113 Views

@WoodiE2233 

 

Hi. Sounds frustrating - sorry for the confusion.

 

This is  a publicly accessible forum so to protect your privacy I've removed the personal details from your post, but I'll pass them along to a colleague who should be able to assist with your issue.

WoodiE2233
Switched-on
1 Reply 5101 Views

What are you doing about it?

David_AGL
AGL Community Manager
0 Replies 5096 Views

@WoodiE2233 

 

Wish I could help you out myself, but as I said, I've passed your details along to a colleague who should be able to assist with the problem. 

 

If you need this resolved more quickly, I think your best bet would be to call AGL on the number listed on this page: https://www.agl.com.au/contact-us/moving-meters-and-connections/connection-status