Delay in connecting Urgent Action required.

[2nergyc0nnect]

Hi AGL,

My new connection is supposed to be connected yesterday and nothing happening here.

I am on the phone over an hour and no one response. Can someone please assist me on here???

[John-T]

Hi @2nergyc0nnect 

1st of all I do not work for AGL, I am only trying to help where I can.

2nd: Does this pertain to Electricity, Gas, or both.  

Now as crazy as this sounds do you have Electricity available at the premises same go's for Gas.

Only reason I say this is when we moved into the new place we had electricity & Gas available to be used even though the Gas was not "connected" well to my name anyway.

Regards 

John

Plan:   Solar Savers

Dist:    Endeavour Energy

State:  NSW 

[Natalie-AGL]

Hi 2nergyc0nnect,

Thank you for reaching out.

To check the status of your new connections, I will send you a private message.

Kind Regards, 
Natalie