I was actually in the middle of entering my own meter read on the app as there is a dog on my property, and I entered one of the reads incorrectly. I was going back to fix it, when it booted me out entirely and now if I try to enter the meter reads manually my address is greyed out and says 'service ineligible'. There are two meters, one is digital but the other one isn't.
Furthermore, my agl bill states that my bills have been estimated for a year now, so my digital meter is not being read remotely. It has also not been recently installed, as it was here when I moved in almost 2 years ago. Prior to that, it seems the meter was being read by someone as I moved in at the beginning of 2022, and the estimates began mid-2022.
