Why can't I see my daily usage in AGL IQ?

Dast
Switched-on
1 Reply 8974 Views

Hi

 

I was chatting to my sister and she was showing me her AGL IQ data from the App, usuage and feeding per hr over the day. I went to check out mine and it only shows me the whole day, no break down during the day. We both have a smart metre and solar feedin, any idea what's wrong?

1 REPLY 1
jayden_AGL
AGL Moderator
0 Replies 8972 Views

Hi Dast,

 

Welcome to the AGL Community!

 

There are digital meters (mostly in NSW) that record usage in 15-30 minutes intervals similar to smart meters. However, the difference between these meters and smart meters is that they do not transmit this data remotely on a daily basis. This is the most likely cause of your data displaying differently to your sisters!

 

If you'd like to arrange for your meter to be upgraded free of charge, I encourage you to get in touch with our digital metering team on 1300 669 245.

 

Kind regards,

 

Jayden