No 31 Day in Usage

coffeedoit
Semiconductor
1 Reply 155 Views

Usage https://myaccount.agl.com.au/usage missing day 31

4 REPLIES 4
Natalie-AGL
AGL Moderator
1 Reply 134 Views

Hello @coffeedoit

 

Welcome to the AGL community! 

 

Unfortunately, we are unable to access and view your usage via your AGL app, however, we can certainly review your account. 

 

So that I can further assist you, I'll send you a private message and get some further information from you. 

 

Kind Regards, 

Natalie

 

 

coffeedoit
Semiconductor
1 Reply 120 Views

Happy to publicly share these. You can see there's no 31 on either March or May.

"Looks" like a software bug in the Usage part of the AGL portal.

20240331_elect-agl_usage-charts.jpg20240531_elect-agl_usage-charts.jpg

Deepesh_AGL
AGL Moderator
1 Reply 108 Views

Hi coffeedoit, Thanks for reaching out and reporting this. In the current view, the usage data for 31st march and 31st May is being displayed in April and June usage section. But, you are correct it would be ideal to view the entire month's usage in one shot. We will take this into consideration for our layout review. We would like to apologise for any inconvenience. Cheers, Deepesh

coffeedoit
Semiconductor
0 Replies 106 Views

Thanks. Will leave as unresolved as not yet fixed.