Bad link for Learn More in the AGL Insights report

[td47oz]

Hello, the AGL Energy Insights report is a bit useful (but not very accurate), so I wanted to find how items are calculated. 

There is a "Learn More" link, that has a URL beginning with "energyinsights.agl.com.au"  within the email, but that URL and server cannot be found by any browser.

Please correct this, so I can actually find out more.

In any event, as we have 3 fridges/freezers, that item AND the laundry items are too low down the list, and the "Always On" is way too high, as we have modern devices that use very little on standby. 

[ChrisE_AGL]

Hi @td47oz 

I'm sorry that the learn more link isn't working, from our website you can view the Energy Insights frequently asked questions. 

Energy Insights provides estimates only. It is not 100% accurate.  

Thanks, Chris


 

[td47oz]

Hi @ChrisE_AGL does this mean that the bad link from emails SHOULD be going to that link? 

If so, then will that link in the Energy Insights email get fixed by your Web Developers?

Thanks. 

[ChrisE_AGL · Accepted solution]

Hi @td47oz 

Being honest, I'm not sure if this is the page that the link goes to, or an older version of this page. I've personally not clicked on the learn more through my energy insights. 

I have raised this with our teams to get this updated in future emails 

Thanks, Chris