Hi Waterstones56,
It sounds like you are referring to our solar status feature on the AGL app/my account.
An amber status indicates that your system may need attention, i.e. the system has exported less energy to the grid than expected over the last 7 days. This does not necessarily mean your solar system is under-performing. An amber status can be triggered because you have increased household consumption of solar so there was less left over to export.
If you are concerned, please log into My Account or the App and complete AGL’s guided troubleshooting “Solar Health Check”. Once you have completed the troubleshooting and addressed the cause of the problem, you may continue to see an amber status for up to 7 days as your data continues to be processed.
Kind reards,
Megan
