Why is my NBN performance with AGL so abysmal?

DGD
Semiconductor
2 Replies 1871 Views

A snapshot of today's NBN performance (see below).  
I have tried restarting the modem. Unfortunately, it is not helping. 

How can I fix this? 

Screen Shot 2023-02-06 at 12.10.38 pm.png

 

 

 

 

 

 

 

 

 

 

 

Thanks, 
Delano

2 REPLIES 2
David_AGL
AGL Community Manager
0 Replies 1867 Views

Hi Delano.

Sorry to hear you're not getting good performance on AGL internet. Which plan are you on?

Might be worth checking whether there's any incidents affecting your area -  https://telcostatus.agl.com.au/

But barring anything outstanding there and if your speeds are frequently poor, the best course of action is probably to give us a call, and let Support know about the speed test scores you're seeing.

 

Shaggi
Conductor
0 Replies 1860 Views

Is your internet back, mine is still down.