Sites Blocked and now complete internet outage

Rohitshangle
Switched-on
1 Reply 463 Views

For past few days I am experiencing that I can not reach github.com

after some trouble shooting with AGL tech team it didn't work.

I was playing with my settings in EERO app and found that if you change DHCP and NAT to Bridge it works 

but then I am having complete internet outage shortly after. 

Though https://telcostatus.agl.com.au/ is only showing performance issues but support team believe my internet is down because of that. Also NBN doesn't show any active outage at my address. 

DNS has been changed already 

I don't know how long I need to wait before I see a resolution. Mobile tethering works absolutely fine 

1 REPLY 1
Sheena_AGL
AGL Moderator
0 Replies 432 Views

Hi @Rohitshangle 
I really appreciate you have raised this to our attention.
We would love to be able to assist further with getting the internet reconnected for you.
If you can please call us on 131 245, we will be able to do some trouble shooting and get the service back online for you.
Thank you, Sheena
AGL Telecommunications