No internet connectivity

[Grantswart]

No internet connectivity. I have been trying to get through to the call centre for over two hours.

[Grantswart]

I have also rebooted a few times.

[Aasha12345]

No internet for several hours here in Adelaide CBD.... Been on the call waiting for 30 minutes for AGL employee to pick up. AGL website doesn't mention any outages. I need internet to work! 

[JP1]

Yeah I have the same issue I’m in the Adelaide CBD as well

[Aasha12345]

Have you tried calling AGL? I'm on hold still and can't find any info on their website about outages.... 

[JP1]

I haven’t called yet. I tried the chat option and and it’s interesting that it’s not available on weekends. But looking that someone has been waiting on the line for 2 hrs I have not hope getting through. And yeah there’s not outage communication in the area. Does your Eero Device just has the red light on?

[Aasha12345]

I have a TP link modem and the internet button is not lighting up  (usually it should be green) 

I'm still on hold..... Very frustrated with AGL. 

[Aasha12345]

INTERNET FIXED: I plugged ethernet cable (from NBN box) directly into my laptop. The internet was working on laptop. 

Called AGL and told the person that. He ran a troubleshoot test and asked me to connect ethernet back into the modem. WiFi restored. 

[JP1]

just checked mine is back on too. Thank you 🙏  We owe you one lol

[Aasha12345]

I'm in Adelaide CBD (5000), and my WiFi is out again!!! So frustrating...same issue happened last weekend.