No Internet since weekend

[justinlouise]

Has anyone here have no internet as well since the storm on weekend? It didn't came back and when I check the service status in my area it says it's operational. What's happening AGL? I chose you as a provider haven't been a month since please don't make me regret my choice...

[Karen763Purvis]

Hello!

My internet’s been down since the storm over the weekend, and it still hasn’t come back—even though the service status says everything’s operational. I’ve only been with AGL for less than a month, and this is really disappointing. Can someone explain what’s going on? 

[SYED_AGL · Accepted solution]

Hi @justinlouise @Karen763Purvis 

Thanks for reaching out. Sorry to hear your experience. 

Have you checked any internet outage in your area. to check the outage please click on : https://www.nbnco.com.au/support/network-status

If you are still having issue please send us your account details via private message, so I can personally look into this for you. 

SYED