Hi @AmeeC
Thank you for reaching out to us regarding the internet connection.
We hope the internet is working for you now with no interruptions.
You can check your address using this website to see if there are any outages - https://www.nbnco.com.au/support/network-status
If you are still facing issues with the internet, please test an alternative ethernet/DSL cable and see if there is any difference. If you have a spare DSL socket in the premise, please test this as well.
If you have a NBN box, please try to do a direct connection. You can do this by unplugging the ethernet cable from the modem, and getting it connected to a laptop. You should then have the ethernet cable from the NBN box to a laptop. You will need to monitor the connection see if you face any issues dropouts, slow speed, etc.
If none of this helps, please get in touch with us on 131245, or on our live chat platform.
Warm regards, Sheena AGL Telecommunications
