2FA setup error

whatever500
Semiconductor
0 Replies 1201 Views

Got an email recommending 2FA. Tried earlier this week and received an error message. Tried again assuming someone would have discovered this and fixed it but it is still there. I am logged in and I click on the relevant link to setup 2FA. I’ve uploaded a screenshot.

0FF7CE90-050C-4A11-9044-03B486A41B67.png

3 REPLIES 3
whatever500
Semiconductor
1 Reply 1192 Views
This is not relevant to my question at all. I was not generating a code. The website was generated a useless page - please refer to the screenshot.

Claire
David_AGL
AGL Community Manager
1 Reply 1175 Views

Hi @whatever500 - Thanks for letting us know about this. Are you still experiencing this error when you try to configure 2FA?

whatever500
Semiconductor
0 Replies 1174 Views
Hi, yes. I’ve checked again now. The page with the message appears when try the option to add my mobile number. I am told I can’t proceed until I add one, select the option to add it and then end up at a deadend 🫤

Claire