Cancel internet service

Jinjoo
Switched-on
1 Reply 1397 Views

Hi there, 

I want to schedule for an internet cancellation on a specific date. I was in a line for over 50 mins and my phone was almost dead. Could anyone reach out to me for this matter? 

It seems like a phone call is the only way to cancel the service but can't connect with a person!! + chat wasn't very helpful. 

 

2 REPLIES 2
David_AGL
AGL Community Manager
1 Reply 1377 Views

hi @Jinjoo

 

You can also arrange cancellation via our Messaging service on the AGL app or My Account page. It's not live chat so you won't get a response immediately, but you won't need to wait around on the phone.

NotforMe
Switched-on
0 Replies 1251 Views

Why is it so difficult to cancel AGL account  been on phone for over an hour and chat are even worse.  Must be an easier way