AGL Telecommunications bill to display current plan speed

rvr_au
1 Reply 698 Views

When you receive "AGL Telecommunications bill" currently it doesn't list the plan speed under "Service summary" , it only lists the plan name. It would be easier for customers to understand the NBN equivalent plan they are on, if this section listed the NBN speed e.g. nbn 250/25 instead of or inaddition to "Home Superfast"

 

 

1 Comment
David_AGL
AGL Community Manager
Status changed to: Good Idea, Vote!

Hi @rvr_au - thanks for the suggestion - I can see how this might provide a bit more transparency around your bill.

 

If you need a reminder of what speed plan you're on, you can always open up the Overview page on the AGL app, which does display the speed of your plan: