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Hello,The VX420-G2h modem is a GPON (Gigabit Passive Optical Network) device that supports fiber-to-the-home (FTTH) broadband connections. Its compatibility with AGL broadband depends on the following factors:Network Type: If AGL broadband operates on a GPON or similar fiber technology, the VX420-G2h modem should be compatible. Check with AGL broadband to confirm their network requirements.ISP Compatibility: Internet Service Providers (ISPs) often provision modems with specific firmware or confi ...

Hello,To determine if your modem is compatible with the Ultra Fast NBN plan, there are a few key factors to consider:NBN Technology Type:The compatibility of your VDSL2 modem depends on the specific type of NBN connection available at your premises:FTTN (Fibre to the Node) or FTTB (Fibre to the Building): A VDSL2 modem is required, so your modem should work, provided it supports the correct configurations (e.g., VLAN tagging if required by your provider).FTTP (Fibre to the Premises), HFC (Hybrid ...

Hello,Adding the NBN speed tier (e.g., 250/25) to the "Service summary" section of the AGL Telecommunications bill would enhance clarity and provide customers with a better understanding of their service level. Here's why and how it could be done:Why Include the NBN Speed Tier?Improved Transparency: Many customers may not be familiar with the marketing names of plans (e.g., Home Superfast). Explicitly showing the speed tier (e.g., 250/25) helps them understand what they are paying for.Easier Com ...