Energy Meters and Connections

Answers on moving house, getting connected or using your electricity and gas meters

Answers on moving house, getting connected or using your electricity and gas meters

Gas working but ‘connection in progress’

Switched-on

I moved into a new property in Sept 2018. The gas was connected but we have never received a bill and our online account says that our connection is in progress. I like to pay as I go but can’t do that because according to AGL our gas isn’t even connected. I’m just worried I’m going to get slammed with a massive bill once it is formerly ‘connected’ on AGL’s end..

1 REPLY 1

AGL Moderator

Hey Hanry93,

 

Welcome to the Community!

 

I'll need to follow up on this for you to ensure you're billed appropriately. Please shoot through a private message with your AGL account number, name, and address.

 

Cheers,

 

Jayden

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