@rickyboy1152783 so you need to compare a lot to see what's going on.
Is your friend's supplier also AGL ?
Are you both in the same state / region with same electricity supplier (DNSP) ?
His and your bills are both quarterly (I guess), his not monthly and yours quarterly ?
Does your friend have solar / battery, or much more efficient appliances ?
Better insulation and less heating required ?
Do they use power during the day when it's more often cheaper, versus you working during the days and using your power early morning / late afternoon & evening ?
Are they on a different kind of plan / tariff ?
If you put your bills side by side and compare, you will likely see any glaring differences.
If all things are even as above, you will find there can really only be two things, either . . .
Daily supply charge and / or tariffs are different . . . or usage is different.
Some other things that might apply.
Is this just from the last bill, or has it been same sort of disparity for past bills ?
Are your bills actual readings or is it an estimate (if old analogue meter that needs to be read) ?
Has your old plan expired and you've gone onto a default offer ?
There is a slim chance there could be a meter problem, but in reality that is very rare.
AGL can probably not help you compare your friends bill(s) to yours.
They can probably help make sure you are on the best plan they can offer you.
All the best in your search for lower bills.
