General

[Ames]

Last evening we had a power failure in the St Ives Sydney area. We live in a complex of 5 units.12 lost power but units 345 retained a connection. Is there an explanation for this anomaly

[-Jenna-]

Hi Ames, 

Thanks for contacting us and welcome to the AGL Community!

Power outages can be caused by a number of issues. If you would like some further information about this, I would recommend to contact the energy distributor for that area, Ausgrid. You can call them on 13 13 65. They are available Monday to Friday, from 9:00am - 5:00pm (AEST)

Thanks,

Jenna