Disconnection

Giancarlo
Switched-on
1 Reply 7941 Views

Hello,

 

How can I close my account and have a refund?

 

I left Australia for good from 22nd April. Before leaving Australia, I asked for a disconnection. However, my electricity bill is still active with the status "Disconnection in progress". I'm still paying for the bills and I still have $52 credit balance!

 

How can I get back the money I paid after the 22nd of April and disconnect my account?

2 REPLIES 2
Rose2
Conductor
1 Reply 7933 Views

You should go to the AGL website and request the refund and disconnection via their online chat or messaging service. 

henryvankooten
Switched-on
0 Replies 6793 Views

Hi, ive sold my house at XXXXXXX and would like a refund,House was sold about August 2022. My acct is XXXXXXX. My new address is XXXXXXXXX.

Thanks.