Changed address

Mark55
Switched-on
1 Reply 601 Views

I live at property A. AGL supply power. Purchased another property and signed that up with AGL for power. Unsure why, but the address of the second property (Property B) became my principal address on the AGL records. Then I sold Property B, but my address still shows as Property B. I have been unable to see where on the AGL website how to correct my PPR back to what it should be.

Mark B

3 REPLIES 3
Deepesh_AGL
AGL Moderator
1 Reply 595 Views

Hi Mark55, Thanks for reaching out. This can happen if the AGL app has not synchronized with our database. I will look further into this to have it rectified. I will send you a private message shortly. Cheers, Deepesh

Mark55
Switched-on
1 Reply 582 Views

Hi Deepesh. Thank you for your response. I did send you the verification info you required. Have you made any progress on this issue?

megan_AGL
AGL Moderator
0 Replies 573 Views

Hi Mark,

 

Apologies we didn't receive this information on our end.

 

I've just sent you another message.

 

Kind regards,

 

Megan