Changed address

[Mark55]

I live at property A. AGL supply power. Purchased another property and signed that up with AGL for power. Unsure why, but the address of the second property (Property B) became my principal address on the AGL records. Then I sold Property B, but my address still shows as Property B. I have been unable to see where on the AGL website how to correct my PPR back to what it should be.

Mark B

[Deepesh_AGL]

Hi Mark55, Thanks for reaching out. This can happen if the AGL app has not synchronized with our database. I will look further into this to have it rectified. I will send you a private message shortly. Cheers, Deepesh

[Mark55]

Hi Deepesh. Thank you for your response. I did send you the verification info you required. Have you made any progress on this issue?

[megan_AGL]

Hi Mark,

Apologies we didn't receive this information on our end.

I've just sent you another message.

Kind regards,

Megan