Bill shock

[Adam5]

Hi,

Can someone explain how I can have  a monthly electrical bill of $217 (sent via email) but when I check my account on the website it says that my montly usage after the feed in tarrif credits is only $80.

I checked my supply charge is around $25. Am I missing others charges? or do I just suck at maths!

Thanks

Adam

[Naz_AGL]

Hi @Adam5 

Thank you for reaching out.

We would love to help you. I’ll need to access your account information to help with this. 

I’ll contact you via private message to get more information.

Kind Regards,

Naz