$2700 gas bill

rc1990
Switched-on
2 Replies 840 Views

I currently have a $2,700 estimated gas bill for 17 April - 16 May. (125,000MJ)
Support are telling me all my bills have been estimated since Sep '23.
My first bill contained a meter read by me - 7 Sep 23 6518 Cubic Meters.
As of 16 May 24 the reading is 6818 Cubic meters. 

Any help appreciated

2 REPLIES 2
Deepesh_AGL
AGL Moderator
0 Replies 834 Views

Hi rc1990, Thanks for reaching out and I'm sorry to hear about the situation. We need to understand the reason why your previous bills were estimated to ensure this is not an issue moving forward. It does sound like you have access to the meter which is useful to understand your usage. I will send you a private message shortly to get more details so we can discuss further. Cheers, Deepesh 

Deepesh_AGL
AGL Moderator
0 Replies 834 Views

Hi rc1990, I've sent you a private message.